@Afraser, please read the email again - the CEO @Kirsten_BCNA has actually invited the members to have their say on the changes 'in their preferred BCNA contact' - and that is what this thread is for - a way to reach ALL members. It would appear that not all members were aware that the changes were happening so hadn't received the email .... perhaps the email went to their junk mail?
I am sure you may have some views you would like to put forward on these changes, which will come into effect in mid-July. Please do not hesitate to get in touch with me or your preferred BCNA contact to discuss the Helpline changes
We've already had notice of 2 members with Mets that have been unable to receive the support that they needed, when they really needed it - and we all know that when you DO get the courage up to ring, how devastating it would be if you get fobbed off to a different number or recorded voices, which would upset you even more (as @FLClover so eloquently said.) And these are the only 2 that we KNOW about who have been fobbed off! I bet there have been more.
The main reason for BCNA & the blog is to support our members when they are at their worst - and those with Mets should be top of the list for getting all the support they need, as it is an area of BC that doesn't always get money thrown at it .... and the removal of these services WILL impact their quality of life.
