BCNA's Helpline refocus - some changes being made to the Helpline

Like arpie, I also thought as soon as I received that email that that’s the reason Giovanna is leaving. Not happy either. When I was at my lowest, it took about a week for me to actually gather courage to call the helpline and speak to Giovanna. Because of her I joined the forum. And still took me a further 5-6 months to have courage to actually post. I doubt I would’ve called another number if Giovanna hadn’t been available to speak to me directly about my problem. When we’re in that state of mind, getting off the couch is difficult, let alone calling different numbers and speaking to different people or recorded voices to finally reach one person who can help.