I too have had help from Giovanna. I commented earlier it takes courage to feel comfortable to natter online and ring the Helpline.
Giovanna was certainly appreciated by us, the forum users.
I was fortunate enough to meet her at the G fund-raiser in 2018.
I interacted well with Cossette and Marianne, previous BCNA staffers and met Marianne at a BCNA function at Ballarat.
Checking the spelling of Marianne's name I found this post
"Breast Care Nurses - Page 3 — BCNA Online Network"
https://onlinenetwork.bcna.org.au/discussion/comment/131866#Comment_131866This highlights the ongoing issue for us and the lack of continuity in who is looking after the online forum and Helpline undermines the confidence
