Forum Discussion
kezmusc
7 years agoMember
Frustrating bullshit. Why don't they speak english? My mortgage started to slip a bit over last year (no idea why LOL) so I rang the Super company, explained the situation.........Nope, just flat out no, Too young. Possibly if my house was about to be repossessed and sold they would look at it. WTF.
Then I ring the bank. Sure they will give me 3 months mortgage relief. I questioned the person on the phone about whether they were going to extend the loan to cover the accrued interest for those three months and made it perfectly clear I could not afford the repayments to go up. Period.
Well short version 3 months is up and guess what so are the repayments by and extra 100 a month to cover the arrears. I ask to fix the interest rate to lower the repayment..this is a long standing battle I have with them as it is a low doc loan due to being self employed/farm. Nope.......we no longer service low doc loans. This is not the first time I have had this conversation but I keep trying my luck with different people. By the end of the conversation, I say to the guy on the phone (who had been running backwards and forward to the powers above) so your telling me I now have to be at the mercy of variable rates forever. "Yes, now is there anything else I can help you with? Have a nice day' Lots of shouty swear words. Oh and by the way my loan now sits in arrears from the three months of not paying (they didn't tell me that one) so I can't even get it refinanced. Rock...hard place!
Then I ring the bank. Sure they will give me 3 months mortgage relief. I questioned the person on the phone about whether they were going to extend the loan to cover the accrued interest for those three months and made it perfectly clear I could not afford the repayments to go up. Period.
Well short version 3 months is up and guess what so are the repayments by and extra 100 a month to cover the arrears. I ask to fix the interest rate to lower the repayment..this is a long standing battle I have with them as it is a low doc loan due to being self employed/farm. Nope.......we no longer service low doc loans. This is not the first time I have had this conversation but I keep trying my luck with different people. By the end of the conversation, I say to the guy on the phone (who had been running backwards and forward to the powers above) so your telling me I now have to be at the mercy of variable rates forever. "Yes, now is there anything else I can help you with? Have a nice day' Lots of shouty swear words. Oh and by the way my loan now sits in arrears from the three months of not paying (they didn't tell me that one) so I can't even get it refinanced. Rock...hard place!