Superannuation

So got a call from hesta this morning. Nice enough bloke. Explained to me that the young fella in the article I posted was able to claim his super as he has been on a Centrelink benefit for more than 26 weeks and would of claimed financial hardship. He wouldn’t of even had to explain about the dog just that his current expenses out weigh his income from Centrelink. He said this is how it works. Say for example his income from Centrelink is $300 a week but his expenses are $400 a week the super fund calculates $100 which is the difference x 52 = 5200 and that’s how much he can get and I think he said it’s capped at 10k he was only 25 I think so would also depend how much he had in his super as well but he would have at least that. So he said what he did with the money was irrelevant after he received it and the govt and the super fund wouldn’t care at all  And he said you don’t have to be terminal as well just on a benefit for 26 weeks or more then you can make a claim. And as for my appplcation for my income protection or TPD whichever it was he said it’s normal for the appliction to take around 3 to 4 months to process. Isn’t that a big croc of shit too. I just don’t get it. Margie xxx