Post op mastectomy and recon after care

My sympathies, @melfur, I too got zero support from the breast care nurse, and felt quite alone.  Doctor’s receptionists, too, can be very difficult to get past.  Keep pushing!
One piece of advice I would add for your future is to write everything down. Write down questions as they occur to you.  We are none of us at our most alert going through this, and I found by the time I was through my treatment I had pages of notes which I have found invaluable. Good luck!