Forum Discussion

byo_boy's avatar
byo_boy
Member
9 months ago

MyJourney App on Android Phone

Hi all,

Just wondering if anyone else has had issues trying to run the app on an Android phone? Both Rebecca and I have tried and while the app loads, it just starts then immediately shuts down.

It looks like it would be a great app, especially as we start on our journey, it's just a shame we can't use it properly at the moment.

Cheers,

George
  • @Mez_BCNA, can you please check into this problem for @byo_boy ?
    Thanks heaps
  • Daina_BCNA's avatar
    Daina_BCNA
    Community Manager
    Thanks for flagging @June1952 - Yes George, there is a known issue unfortunately accessing the app via Android devices but you can still access My Journey through the web browser - https://myjourney.org.au/login 
    If you need a hand finding your way around, please do give us a call or email helpline@bcna.org.au and we would be happy to pass on feedback to the digital team (who are currently working on improvements :-))
  • Thanks @Daina_BCNA - appreciate the quick response. I'll make sure we jump onto the browser-based page until the app bugs are sorted.

    Cheers,

    George