Forum Discussion

TaraJ's avatar
TaraJ
Member
2 years ago

My Journey Website

Is anyone else finding the My Journey webiste not working or is it just me ?

7 Replies

  • Mez_BCNA's avatar
    Mez_BCNA
    Community Manager
    @Kylie73 Please call our Helpline 1800 500 258 to troubleshoot. We can always delete your account and start again too
  • Hi @TaraJ itโ€™s not working for me either, the app or the website 
  • thanks Mez,   I am trying to log in through the website still not having any luck, have tried different browsers.   I will call the helpline
  • Mez_BCNA's avatar
    Mez_BCNA
    Community Manager
    Hi @TaraJ did you have any luck with My Journey? More than happy to assist if you contact our Helpline 1800 500 258. In the meantime, sometimes logging in via the internet browser works if the app login isn't working for you.
  • glad that you found it useful. Try to log out and log in. If does not work , give them a call on Monday. 
  • Thanks GorgyS, must just be me then,   I will maybe give them a call on Monday.  I agree its been super useful for information.  I have been writing symptoms in a giant planner,   works for me as it just kind of sits on the kitchen table
  • Hi Taraj. Mine is working. I am logged in now. I found a symptom  tracker very useful amongst other useful resources.