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- Mez_BCNACommunity Manager@Kylie73 Please call our Helpline 1800 500 258 to troubleshoot. We can always delete your account and start again too
- Kylie73MemberHi @TaraJ itโs not working for me either, the app or the website
- TaraJMemberthanks Mez, I am trying to log in through the website still not having any luck, have tried different browsers. I will call the helpline
- Mez_BCNACommunity ManagerHi @TaraJ did you have any luck with My Journey? More than happy to assist if you contact our Helpline 1800 500 258. In the meantime, sometimes logging in via the internet browser works if the app login isn't working for you.
- GorgySMemberglad that you found it useful. Try to log out and log in. If does not work , give them a call on Monday.
- TaraJMemberThanks GorgyS, must just be me then, I will maybe give them a call on Monday. I agree its been super useful for information. I have been writing symptoms in a giant planner, works for me as it just kind of sits on the kitchen table
- GorgySMemberHi Taraj. Mine is working. I am logged in now. I found a symptom tracker very useful amongst other useful resources.