Hi @Chevvy I think the timing of the new look and trying to navigate the forum now has been bad timing, especially for those wanting to reach out in their time of need, I can see it would be very frustrating indeed at this time for you, and many health professionals and support services are closed.
Please try to stick around as there are the stalwart members who will try as best we can to support you. @Afraser @iserbrown @arpie and @Julez1958 have made some good suggestions.
So sorry you are finding yourself going through this for the 3rd time. It really isn't fair, but we are here to support you over this very trying time. Best wishes.xx