That just sucks @Brenda5. As if you haven’t had enough shit from them already and I get @melclarity why you and others give up on it all. If it’s any help and you get the energy here is the complaints/feedback number for Centrelink 1800 132 468. I spoke to a lovely lady today about an awesome lady I spoke to about trying to claim my super for my recon who was great but it Might be worth a try if you’re up to it love or the ombudsman could help you too.
I think if you contacted your local federal member they could represent you lovely. I know it’s a lot of stuffing around and requires energy you just don’t have and I felt the same way about the issues I had with the income protection component being cancelled with my super with no knowledge but I persisted and someone listened and at least now it’s being investigated with the super ombudsman. Will be a win for the little guy if we pull it off.
Otherwise I have a contact at Channel 10 if you want to get really stuck into them. I bet they jump through hoops if you go public with it. Or you can email today tonight etc. I wish I was closer to help you out. Big hugs Margie xx