Hi Daina
It will be great to get some tips on how to use the new network. I do appreciate all your hard work in trying to get this sorted for us and understand that the intention is to have a better network for all of us. It is good that we will now have a bit more info about what is happening. It is much easier to have faith and patience if we feel part of the loop. Information is power. Many of us have not wanted to bombard you guys with phone calls or emails but as a result have had no information. Successful changes need to be accompanied by good communication. I am sorry but I do think that this (lack of info to the users of the network) not the bugs has been the biggest problem. :) Deanne xxx