BCNA's 🎄Hours & Support Options
We know how important the role we play in your breast cancer journey is, and you know how important you are to us. BCNA will be taking a short break over Christmas, please ensure you are familiar with the following support services available during this time. 📞 BCNA's Helpline’s (1800 500 258) holiday period open times: The Helpline will be closed 5pm, 23 December and re-open on 5 January 2026 at 9am. If you need to talk to someone about a breast cancer diagnosis, you can call Cancer Council on 13 11 20, with reduced hours as follows; Wednesday December 24 – 9am-5pm Thursday December 25 – Closed Friday December 26 – Closed Monday December 29 – 12-4pm Tuesday December 30 – 12-4pm Wednesday December 31 – 12-4pm Thursday January 1 – Closed Friday January 2 – 9am-5pm (normal hours resume) These other services are also available: ✨ Lifeline - 13 11 14 (open 24/7) ✨ Beyond Blue - 1300 224 436 (open 24/7) ✨ If you are Aboriginal or Torres Strait Islander 1300 YARN is also available throughout the holidays. 🧑‍🤝‍🧑Most importantly, BCNA's Online Network will remain an available and active community throughout this time however will not be moderated by BCNA staff from December 23rd to January 5th. Please do continue to ask questions, share your stories, and reach out for support here whenever you need it. We also encourage you to offer support on each other’s posts and comments whenever you can - your kindness and connection makes a world of difference, especially during the festive season and for new people that will join the network or receive their breast cancer diagnosis for the first time during these weeks. From the bottom of our hearts here at BCNA, thank you for all you do for each other ❤️🎊 We’re delighted to welcome Christina to the BCNA team! 🎊
We’re very pleased to officially announce that Christina_BCNA​ has joined the BCNA Online Network team as our newest moderator! Don't panic! Christina is here to be a wonderful addition to our team - the current BCNA mods you know and love are all still here. While the rest of our team continues to support you over the helpline phones, Christina is here as a dedicated presence in the Online Network, helping to nurture connection, conversation, and care within our digital community. Christina is passionate about creating safe, inclusive spaces where people feel supported, heard, and connected. As a moderator, she’ll be helping to guide discussions, offer encouragement, and ensure our network remains a welcoming, respectful and active environment for everyone at all times. You may have noticed a few changes to the Online Network group pages recently, like updated page content, new groups like DCIS and the public Breast cancer awareness group, as well as new forums like Policy & advocacy and new initiatives like our Wednesday Wellness check ins. These are just some changes Christina has been busy making behind-the-scenes as part of her mission to ensure BCNA's Online Network remains an updated, active and impactful space. This is all part of our ongoing campaign to show how much we truly care and invest in our members in the Online Network—because we know how important it is to you. Stay tuned for more exciting updates, deeper connections, and positive energy as we continue to nurture and grow BCNA's Online Network. We’re thrilled to have Christina_BCNA​ on board and can’t wait for you to get to know her! 💗 Please do reach out and say hello - we know she'd love to hear from you.
