Hi there @kmakm...I've just been on the phone to my very efficient, compassionate and dedicated breastcare nurse. Was still waiting (since 9am) for a return call from the Head of Department Social Worker and the Patient Representative Officer. As I had suspected, trying to get ahold of either of these personages is like trying to pick up mercury with a pair of tweezers. Impossible and frustrating!!!. As to the age thing, no, I'm not yet a Senior Citizen (none the capital letters ...ha ha) I'm the grand old age of 60, so too old for paediatrics, and not yet long in the tooth enough for Gerontology or the Royal Commission. My breast care nurse has girded HER loins and taken up her Battle Banner, and is going in to bat on my behalf as we speak. She has told me that she will inform them in no uncertain terms that unless they get their shit together, and find an appropriate minion to put in the lines the day before, with generous amounts of Happy Juice as well as the local anaesthetics for wrist and groin, it aint going to happen. I'll pick up my bucket and spade and go back home. She reckons the Neurosurgeon will not be a happy chappy if that happens, which they will know full well, and she is confident they will comply. Why oh why do we have to bitch and moan before we get treated as I'm sure these 'professionals' would want their daughters, sisters, wives or mothers?