Forum Discussion
New website is terrible
Hi ladies I know this is broken record stuff but I have to agree with the team that the new website is terrible. I can't find my way around at all.. It's hard work and it's disjointed. I'm not sure what you are working on with regards to fixing this but if it's just email notifications I think you are way off the mark. The issue is the layout and lack of a proper home page that clearly takes you to the right place.i would not want more email notifications leading me back to a bad site. They may take you directly to a relevant post but I can't find the regular information that I used to like to go back and read. You're dealing with people who are stressed out anyway so navigating this is terrible and I was such a huge advocate of the site prior to this. I'm not against change but I really feel you have missed the mark here and need to look at it from a different angle. I'm sure you are doing what you can to alleviate individual questions but I dare say you have lost a large % of regular contibutors, they wil look for easier ways to communicate and that's a real shame for the whole community and the cause. I'm sure this has been an expensive excercise and you're trying to get it right but sometimes you just can't fix it. Hope you will see this as constructive even though it's a negative post.. A wise business mentor of mine once said you can recover from a bad decision but you can't recover from indecision. Time to go back (format/layout wise) in my view. Good luck and thanks for listening. Lisa
36 Replies
Gotcha, i never used those but do remember them now. Have you seen the 'my feed' area? Does this do something sort of similar in that it stores the things you're involved in? I know some ladies that just use that.
My opinion only but it feels like online forum has taken a backseat to revenue raising.
Ditto from me too. I still can't create a post.I click on the large pink post sign at the top right and it just takes me back to the latest posts.So I'll just keep making comments until I figure it out.I've noticed that the digital agency responsible for this new site is called 'Deepend' which is what they have thrown us into! I feel sorry for Daina cos it's probably come from the powers above to change this site and,no doubt,cost a lot of money to do so.I just hope that all our comments will be shown to the bright spark that thought it would be a good idea to 'reinvent the wheel'! And if they haven't been then please, someone,direct this post to the CEO perhaps?Hang in there ladies- at least we can sort of communicate with each other and BCNA is still a wonderful support in so many ways. Tonya xx
Should of said I popped the word insurance in the search tab.
P x
Hi Silks, I am getting a bit better at navigating. I did a search for insurance for you. I will tell you what I did but also give you the link. I clicked on the blue online network tab at the top left of the screen. Once the page loads you will then see online network. A little further down you will see three tabs. From all, all topics and one called search.
I popped in the word insurance and it loaded lots of posts on insurance. I hope this helps. In case you get lost here is the link.
Paula xxxx
https://www.bcna.org.au/online-network/posts?from=&topics=&query=Insurance
Hi Louise.Live feeds were the posts that used to run across the bottom of the page and show the posts that were receiving comments.It meant that you could see when an older post was still getting commented on.Now you have to scroll through pages of comments to try and find posts.Robyn xxx
Hi Sue, what is it you are looking for and i might be able to point you in the right direction. I don't love the look of the site, but have managed to find info I need. The search wasn't working at first, but it seems to be working now. Happy to help if i can. There were some screen shots around, lets see if we can dig them out. XXXLouie
Hi Summer, just wondering what isn't working using explorer...I am using it now and it looks like its all fixed. It all looks normal.
And sorry to be a dunce, but what do you mean 'live feeds'? Louie
Yes I agree too! I hardly come on here now as I can't find the info I need .. Please listen and fix BCNA as its too valuable a site to too many of us.
Well look at this! More comments than there have ever been since the blog changed!!! WHY can't we have a simple answer on why the blog can't be changed back,or WHY it is taking so long?I am quite sure that I am very annoying at the moment,when I complain like this,but if we DONT speak up,and speak up in numbers,NOT MUCH will EVER be done,I am sure.If you are logging in and reading the comments on this post,please put your support behind it,because it will disappear onto the next page soon,and no one will see it!!!!!!!!Robyn
