Waiting times for clinic appointments vary between 5 hours and 3 hours. Today 2 hours with a sign saying we are short of Drs, we are 1/1/2 hours behind.After 2 hours I left, the same last week. The public health system is in crisis, yes, however if they know they are going to be short staffed, how about triaging or postponing non urgent patients. Many poor women wait each week up to 4 hours for a diagnosis or Dr review.Any answers as to how the system can be improved? complaints are not always the answer.

The user and all related content has been deleted.

Cassina surgery was Bci westmead then initally oncologist at nepean, chemo was Daffodil cottage Bathurst then we got 2 oncologists so I didnt have to travel to Nepean, then 6 weeks of going on radiation bus back n forth daily to Orange.....

More Drs I guess. They just give you a time to come if you are new and how many after breastscreen is unpredictable I guess. I just take a book and settle in. I am at the RAH but it's the same issue. My last appointment was on time. I was shocked as hadn't time to finish my cuppa I brought with me. Lol. I have no solutions.

no,no solutions, other than if a clinic starts at 1pm, have 3 admin checking ladies in, not one! so a line of 30 is avoided, yes the staff do their best, ( hence do not want to complain) however system is in crisis! ( not treatment, that seems to run better) I am very lucky to get this at Nepean Hospital and if they run late, they actually apologise! The Crown Princess Mary Breast Institute is notouriously disorganised and many Drs and Nurses say the same. Not good enough for all those suffering! ( feel better now I have vented!)

My experience is not with the BC but with my husband and his recent (and still ongoing) orthopedic issues. When responding to a booking SMS the girl told me they book 4 people per appointment time (i.e. every 10 minutes) so it does not matter if we are late. Um ?.Yes, more medicos required but that is certainly a long-term goal as not all trainees want to work in the areas they are actually needed.I do think if they are short-staffed they should make contact with you so you have the choice of going and waiting or making another time.Summer :)

Frustration with the Breast Clinic at Westmead

13 Replies

Cassina
Member
8 years ago
no,no solutions, other than if a clinic starts at 1pm, have 3 admin checking ladies in, not one! so a line of 30 is avoided, yes the staff do their best, ( hence do not want to complain) however system is in crisis! ( not treatment, that seems to run better) I am very lucky to get this at Nepean Hospital and if they run late, they actually apologise! The Crown Princess Mary Breast Institute is notouriously disorganised and many Drs and Nurses say the same. Not good enough for all those suffering! ( feel better now I have vented!)
Anonymous
8 years ago
The user and all related content has been deleted.
primek
Member
8 years ago
More Drs I guess. They just give you a time to come if you are new and how many after breastscreen is unpredictable I guess. I just take a book and settle in. I am at the RAH but it's the same issue. My last appointment was on time. I was shocked as hadn't time to finish my cuppa I brought with me. Lol. I have no solutions.

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Frustration with the Breast Clinic at Westmead

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