MyJourney App on Android Phone

byo_boy
byo_boy Member Posts: 39 ✭
edited July 1 in General discussion
Hi all,

Just wondering if anyone else has had issues trying to run the app on an Android phone? Both Rebecca and I have tried and while the app loads, it just starts then immediately shuts down.

It looks like it would be a great app, especially as we start on our journey, it's just a shame we can't use it properly at the moment.

Cheers,

George
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Comments

  • June1952
    June1952 Member Posts: 1,935 ✭
    @Mez_BCNA, can you please check into this problem for @byo_boy ?
    Thanks heaps
  • Daina_BCNA
    Daina_BCNA Administrator, Staff, Member, Moderator Posts: 50 ✭
    edited July 16
    Thanks for flagging @June1952 - Yes George, there is a known issue unfortunately accessing the app via Android devices but you can still access My Journey through the web browser - https://myjourney.org.au/login 
    If you need a hand finding your way around, please do give us a call or email helpline@bcna.org.au and we would be happy to pass on feedback to the digital team (who are currently working on improvements :-))
  • byo_boy
    byo_boy Member Posts: 39 ✭
    Thanks @Daina_BCNA - appreciate the quick response. I'll make sure we jump onto the browser-based page until the app bugs are sorted.

    Cheers,

    George

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